Why I went solo
I'm a big believer in Simon Sinek's "start with why", explain the why before the what or how. So here's mine.
I run Gate Digital to make a living, that's not in question. But underneath that, I believe every business owner has a right to understand the things that directly affect their business, whether people can find you, whether they remember you, all of it. A lot of agencies make that sound more complicated than it is, because a client who doesn't understand the work is a client who keeps paying without asking questions. I'd rather teach you how it actually works, so we're having an honest conversation, not me leading you somewhere you can't see.
I'd become pretty disillusioned with the agency model, watching clients pay a lot of money for not a lot of delivery, again and again.
That belief is part of why I went solo in the first place. I've also got kids now, and I wanted the flexibility to watch them grow up instead of missing it building someone else's business. I do this because I want to help people grow, not just collect a retainer and coast.
My fiancée Alisha keeps me organised behind the scenes, the admin, the diary, the stuff that would eat into client time if I tried to do it all myself. She's not on your account and she doesn't touch the marketing side, but she's a big part of how Gate Digital runs day to day.
If enough small businesses in Hartlepool understood this and grew because of it, that's more jobs, more money spent locally, a town that does better. That's genuinely why I do this.
I want to work with people who see the value in doing things properly, step by step, not chasing shortcuts. I like working with people who want to grow, not just do the bare minimum to get by. A lot of the businesses I want to work with couldn't otherwise afford someone with 10+ years of experience in-house, or through an agency. That's the gap I'm trying to fill.
Most people who start working with me stick around, the average is about 3 years. Not because they're locked into anything, there's no contract, just a month's notice if you want to leave. They stay because it works.